Privacy Policy

1. Information We Collect

Account Information

• Email address
• Name (first and last)
• Payment information (processed securely through Stripe)

Usage Data

• Video conference session recordings
• Project details and descriptions
• Communication between users
• Platform usage statistics

2. How We Use Your Information

• To provide and improve the Chefs.Video service
• To process payments and prevent fraud
• To facilitate communication between users
• To resolve disputes and provide customer support
• To send service-related notifications
• To analyze platform usage and improve features

3. Session Recordings

All video conference sessions on Chefs.Video are automatically recorded. These recordings:

• Are accessible only to session participants
• Serve as documentation and dispute resolution evidence
• Are stored securely with encryption
• May be deleted upon user request after project completion

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Stripe), hosting providers, analytics tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)
• Export your data in a portable format
• Opt-out of marketing communications
• Object to processing of your data

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze platform usage
• Improve user experience

8. Data Retention

We retain your data as long as your account is active or as needed to provide services. Session recordings are kept for a minimum of 30 days for dispute resolution purposes.

9. Children's Privacy

Chefs.Video is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact us through the platform support system.